Tenpera Terms of Service

These Terms of Service (hereinafter referred to as "Terms") set forth the terms and conditions for the use of the service "Tenpera" (hereinafter referred to as "Service") provided by Gallery G LLC (hereinafter referred to as "Company"). By installing or using the Service, you are deemed to have agreed to these Terms. In addition, when using the Service, Users shall also comply with the terms and conditions set forth by the app distribution platforms (App Store, Google Play, etc.).

Article 1 (Use by Minors)

  1. If a User is a minor, they must obtain the consent of their legal guardian before using the Service.
  2. Legal guardians are responsible for managing the usage of minor Users.
  3. For all actions arising from a minor's use of the Service, the minor is deemed to have obtained the consent of their legal guardian.

Article 2 (License Grant)

  1. The Company grants Users a non-transferable license to use the Service on devices owned or managed by the User.
  2. Users may not make the Service available over a network or enable it to be used simultaneously on multiple devices.
  3. Users may not redistribute or sublicense the Service. Additionally, if a User sells their device to a third party, they must delete the Service from the device in advance.
  4. This license is granted on the condition that Users comply with the terms of these Terms.
  5. The Company may change, suspend, or terminate the content of the Service at its discretion.

Article 3 (Relationship with Apple Inc. (for iOS Version Users))

The provisions of this Article apply only to Users using the iOS version of the app. For Users using Android devices, the provisions of this Article do not apply, and Google Play's Terms of Service and Google's policies shall apply.

  1. These Terms constitute an agreement between the User and the Company (Gallery G LLC). Apple Inc. and its subsidiaries (hereinafter referred to as "Apple") are not parties to these Terms and have no responsibility for the Service or its content.
  2. The license for the Service is granted by the Company, not by Apple.
  3. The Company is solely responsible for providing maintenance and support services for the Service. Apple has no obligation to provide maintenance and support services for the Service.
  4. Warranties for the Service are provided by the Company, and Apple assumes no warranty obligations for the Service. If the Service fails to meet any applicable warranty, Users may notify Apple, and Apple will refund the purchase price if applicable. To the maximum extent permitted by applicable law, Apple will have no other warranty obligations with respect to the Service.
  5. The Company is solely responsible for any product liability claims, claims for non-compliance with laws and regulations, or claims based on consumer protection laws or similar laws arising from the use or possession of the Service by Users. Apple has no liability for such claims.
  6. If a claim is made that a User's use of the Service infringes a third party's intellectual property rights, the Company is solely responsible for the investigation, defense, settlement, and indemnification of such intellectual property infringement claims. Apple has no liability for such claims.
  7. Users represent and warrant that: (a) they are not located in a country that is subject to a U.S. Government embargo; and (b) they are not listed on any U.S. Government list of prohibited or restricted parties.
  8. Users shall comply with applicable third-party terms of agreement (e.g., wireless data service agreements) when using the Service.
  9. Apple and its subsidiaries are third-party beneficiaries of these Terms. By accepting these Terms, Apple has the right (and is deemed to have accepted such right) to enforce these Terms against Users as a third-party beneficiary.
  10. All inquiries, complaints, and claims regarding the use of the Service should be directed to the Company's contact point below:
    • Tenpera Customer Support
    • info@tenpera.com

Article 4 (Accounts)

  1. Users shall manage their account information at their own risk.
  2. The Company assumes no liability for damages caused by unauthorized use of accounts, except when such damages are caused by the Company's willful misconduct or gross negligence.
  3. If a User discovers unauthorized use of their account, they shall immediately notify the Company.
  4. Accounts and all associated rights may not be transferred, sold, or lent to third parties.

Article 5 (In-Game Currency)

5.1 WASO (Free Currency)

  • WASO is a free in-game currency that can be used for certain in-game functions.
  • WASO is stored locally on devices and may be lost due to device changes, deletion, malfunction, etc.
  • WASO has no monetary value and cannot be transferred to other Users, exchanged for cash, or exchanged for paid currency.
  • The Company does not guarantee the continued provision or storage of WASO.
  • The Company reserves the right to change the acquisition conditions, usage scope, holding limits, etc. of WASO at any time.

5.2 Magic Stones (Paid Currency)

  • Magic Stones are virtual currency that can be acquired through purchase, managed on servers, and linked to User accounts.
  • Magic Stones can be used for AI functions and other services designated by the Company.
  • Magic Stones cannot be transferred, sold, or exchanged for cash with third parties.
  • Whether purchased Magic Stones can be refunded will be determined in accordance with applicable laws or store terms.
  • Paid Magic Stones will have a validity period of 180 days (6 months) from the purchase date. Paid Magic Stones that have passed their validity period will expire.

5.3 Treatment upon Service Termination

  1. Advance notice will be given at least 90 days prior to the scheduled termination date.
  2. Refund procedures will be conducted in accordance with applicable laws for Magic Stone balances that are within their validity period as of the notification date.
  3. Refund methods and procedures will be separately announced.
  4. The deadline for refund applications will be 30 days from the Service termination date.

5.4 Other

  • Treatment may differ from the above depending on the laws and regulations of the country or region.

Article 6 (AI Functions)

6.1 AI Chat

  • Conversations with AI can only be used for learning and entertainment purposes. Using this function consumes "Magic Stones" (Article 5).
  • It is prohibited to input illegal, harmful, or discriminatory content.
  • AI responses are for reference only and are not professional advice.

6.2 AI Card Creation

  • The generation process of this function consumes "Magic Stones" (Article 5). Regardless of the result, no refunds will be made except as otherwise provided by law or app store terms.
  • The Company does not guarantee the accuracy or usefulness of cards generated by AI.

6.3 AI-Generated Content

  1. The ownership of content generated by the AI functions of the Service (images, text, cards, etc., hereinafter "AI-Generated Content") shall be in accordance with applicable laws. The Company does not claim ownership of AI-Generated Content.
  2. Users may use, store, display, and share AI-Generated Content for personal and non-commercial purposes. Commercial use, redistribution, or paid provision on secondary distribution platforms are prohibited without the Company's prior written permission.
  3. Users represent and warrant that they have the necessary rights to their inputs, instructions, materials, etc. (hereinafter "User Inputs") and that they do not infringe the intellectual property rights or other rights of third parties.
  4. AI-Generated Content may produce similar or identical results for other Users from the same or similar inputs, and the Company does not guarantee the originality or non-infringement of AI-Generated Content.

6.4 Limitations on AI Functions

  • The Company reserves the right to add, change, or delete functions to improve the quality of AI functions.
  • Access to AI functions may be temporarily restricted due to technical constraints.
  • The Company assumes no liability for any damages arising from the use of AI functions, except in cases of willful misconduct or gross negligence by the Company.

Article 7 (Prohibited Acts)

Users may not engage in the following acts:

  1. Copying (except as permitted by this license and usage rules), reverse engineering, disassembling, attempting to extract source code, modifying, or creating derivative works of the Service, its updates, or any part thereof (except to the extent not prohibited by applicable law or to the extent permitted by license terms applicable to the use of open-source components included in the Service).
  2. Using unauthorized tools (cheats, bots, automation tools, etc.).
  3. Fraudulent acquisition, duplication, or data tampering of Magic Stones or paid plan benefits.
  4. Selling, transferring, or lending accounts.
  5. Inputting illegal, harmful, or discriminatory expressions to AI.
  6. Using the Service for commercial purposes (except with the Company's prior written consent).
  7. Infringing the rights of others (intellectual property rights, privacy rights, etc.).
  8. Creating multiple accounts by a single person.
  9. Interfering with the operation of the Service.
  10. Acts that violate laws and regulations or public order and morals.
  11. Other acts that the Company deems inappropriate.

Article 8 (Termination of Terms)

  1. These Terms remain in effect until terminated by the User or the Company.
  2. If a User fails to comply with any provision of these Terms, the User's rights under these Terms will automatically terminate without notice from the Company.

Article 9 (Intellectual Property Rights)

  1. All rights to content within the Service (characters, images, music, programs, databases, trademarks, logos, etc.) and the software, models, algorithms, etc. that constitute the Service belong to the Company or legitimate rights holders. Users are only granted the right to use the Service under these Terms.
  2. Rights to text, images, and other materials uploaded or input by Users to the Service (hereinafter "User Inputs") are retained by Users. Users grant the Company a non-exclusive, royalty-free, non-sublicensable, non-transferable right to use (copy, store, display, analyze) such User Inputs to the extent necessary for service provision, maintenance, fraud prevention, and legal compliance.
  3. For content generated through AI functions (hereinafter "AI-Generated Content"), if rights arise under copyright law or other laws, such rights belong to Users. However, AI-Generated Content may be generated for other Users with the same or similar inputs, and the Company does not guarantee its originality or non-infringement. Users may use AI-Generated Content for personal use, but commercial use or other profit-making use is prohibited without the Company's prior consent.
  4. Third-party intellectual property used in the Service belongs to those third parties, and Users may not use them without the permission of the rights holders.
  5. If the Company discovers content suspected of rights infringement, it may take appropriate measures such as deletion or hiding of such content based on claims from rights holders or applicable laws. For inquiries regarding rights infringement, please contact the contact point in Article 23.

Article 10 (SNS Sharing)

  1. Users may share learning achievements and ranks on SNS, but must not include inappropriate content.
  2. When using the sharing function, Users must also comply with the terms of service of each SNS platform.
  3. The Company assumes no liability for shared content.

Article 11 (Subscription)

  1. The Service provides subscription (fixed-rate billing) plans (hereinafter "Noble Pass and Citizen Pass") that allow use of specific functions for a certain period. The content, fees, payment methods, etc. of each plan will be separately determined by the Company and displayed in the app or on the official website.
  2. Users with a Noble Pass subscription can use normal chat functions and card creation without consuming Magic Stones. However, the Company may set rate limits (usage limits per certain time period) on the number of uses or processing intervals for server load management, etc.
  3. To bypass the rate limits of the previous paragraph and execute processing immediately, Magic Stone consumption is required even during a Noble Pass subscription.
  4. Subscriptions will automatically renew and continue to be billed unless Users cancel. Cancellation should be done from the App Store or Google Play settings screen. The Company will not act as an agent for cancellation procedures.
  5. It is recommended that cancellation procedures be completed at least 24 hours before the next renewal date. As deadlines may differ depending on the platform, please proceed with the procedures with sufficient time.
  6. If the Company sets a trial period, it will automatically transition to the regular plan after the period ends. If you do not wish to be charged, please complete the cancellation procedure at least 24 hours before the end of the trial period.
  7. When changing subscription fees, the Company will notify at least 30 days before the scheduled change date. New fees will apply to existing subscriptions from the next renewal.
  8. Responses to cases where significant disruptions occur in service provision will be determined by the Company on a case-by-case basis.

Article 12 (Personal Information and Data Usage)

  1. The Company will handle Users' personal information appropriately in accordance with the Privacy Policy.
  2. The Company uses the following external services:
    • Google Analytics (usage analysis)
    • Firebase (data storage/synchronization, crash reporting)
    • RevenueCat (billing management)
  3. Data collected through the use of these services will be processed in accordance with each service's privacy policy.
  4. Users agree that the Company may collect and use technical data and related information about the User's device, system and application software, peripherals, etc. (but not limited to these) that is periodically collected to facilitate the provision of software updates, product support, and other services related to the Service (if any). The Company may use this information, as long as it is in a form that does not personally identify Users, to improve the Company's products or to provide services or technologies to Users.
  5. For details on the handling of personal information, please refer to the separately defined Privacy Policy.

Article 13 (External Services)

  1. The Service may enable access to services and websites of the Company and third parties (collectively, "External Services").
  2. Users agree to use External Services at their own risk. The Company is not responsible for investigating or evaluating the content or accuracy of third-party External Services and assumes no liability for such third-party External Services.
  3. Data displayed by the Service or External Services (including but not limited to financial, medical, location information) is for general informational purposes only and is not guaranteed by the Company or its agents.
  4. Users shall not use External Services in a manner that violates the terms of these Terms or infringes the intellectual property rights of the Company or third parties. Users agree not to use External Services for the purpose of harassing, abusing, stalking, threatening, or defaming any individual or entity, and the Company assumes no liability for any such use.
  5. External Services may not be available in all languages or in the User's country of residence, and may not be appropriate for or available for use in a particular location. To the extent that Users choose to use External Services, Users are solely responsible for complying with applicable laws.
  6. The Company reserves the right to change, suspend, delete, disable, or impose access restrictions or limits on External Services at any time without notice and without liability to Users.

Article 14 (Disclaimer of Warranties)

  1. Users expressly acknowledge and agree that use of the Service is at the User's sole risk. To the maximum extent permitted by applicable law, the Service and services performed or provided by the Service are provided "AS IS" and "AS AVAILABLE" with all faults and without warranty of any kind.
  2. The Company hereby disclaims all warranties and conditions with respect to the Service and services, whether express, implied, or statutory, including but not limited to the implied warranties and conditions of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, quiet enjoyment, and non-infringement of third-party rights.
  3. Oral or written information or advice provided by the Company or its authorized agents does not create a warranty. If the Service or services have defects, Users shall bear the full cost of all necessary service, repair, or correction.
  4. Some jurisdictions do not allow the exclusion of implied warranties or the limitation of applicable statutory rights of consumers, so the above exclusions and limitations may not apply to Users.

Article 15 (Service Changes/Termination)

  1. The Company may change or terminate the content of the Service with prior notice.
  2. Important changes or termination will be notified at least 30 days in advance. However, this does not apply to minor changes or urgent cases.
  3. The handling of data upon service termination will be announced at the time of termination notification.
  4. The Company assumes no liability for damages arising from changes or termination of the Service.

Article 16 (Limitation of Liability)

  1. To the extent not prohibited by law, the Company shall not be liable in any case for any incidental, special, indirect, or consequential damages, including but not limited to personal injury, loss of profits, data loss, business interruption, or other commercial damages or losses arising out of or related to the use or inability to use the Service, regardless of the cause, regardless of the theory of liability (contract, tort, or otherwise), and even if the Company has been informed of the possibility of such damages.
  2. If a User causes damage to the Company due to a violation of the Terms, the User shall be liable to compensate for such damage (including reasonable attorney's fees).
  3. The total amount of the Company's liability for all damages to Users shall not exceed, in any case, to the maximum extent permitted by applicable law, the greater of the usage fees paid by the User in the most recent month or 50 U.S. dollars. However, this does not apply to the Company's willful misconduct or gross negligence.
  4. Some jurisdictions do not allow limitations on liability for personal injury or incidental or consequential damages, so this limitation may not apply to Users.

Article 17 (Governing Law/Jurisdiction)

  1. These Terms shall be governed by Japanese law, excluding its conflict of laws provisions. However, if the consumer protection laws of the User's country of residence have mandatory provisions, they shall be followed. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded from these Terms.
  2. The Tokyo District Court shall be the exclusive court of jurisdiction for the first instance for disputes. However, this does not apply if jurisdiction is limited by the laws of the User's country of residence.

Article 18 (Export Control and U.S. Government Terms)

  1. Users may not use or otherwise export or re-export the Service except as authorized by United States law and the laws of the jurisdiction in which the Service was obtained. In particular, but without limitation, the Service may not be exported or re-exported (a) into any U.S. embargoed countries, or (b) to anyone on the U.S. Treasury Department's list of Specially Designated Nationals or the U.S. Department of Commerce Denied Person's List or Entity List. By using the Service, Users represent and warrant that they are not located in any such country or on any such list. Users also agree that they will not use these products for any purposes prohibited by United States law, including, without limitation, the development, design, manufacture, or production of nuclear, missiles, or chemical or biological weapons.
  2. The Service and related documentation are "Commercial Items" as defined in 48 C.F.R. §2.101, consisting of "Commercial Computer Software" and "Commercial Computer Software Documentation." Licensing to U.S. Government end users is only as commercial items and only with the rights granted to all other end users under the terms of these Terms.

Article 19 (Revision of Terms)

  1. The Company may revise these Terms, and revisions shall take effect from the time they are posted on the app or official website.
  2. Important changes, especially changes that are unfavorable to Users, will be notified at least 30 days in advance.
  3. If a User continues to use the Service after revisions, they are deemed to have agreed to the revisions.
  4. If a User does not agree to the revisions, they should stop using the Service.

Article 20 (Severability)

If any provision of these Terms is found to be invalid or unenforceable, the other provisions shall remain valid.

Article 21 (Entire Agreement)

These Terms constitute the entire agreement between the Company and Users regarding the Service and supersede all prior agreements, understandings, and negotiations regarding the Service.

Article 22 (Prohibition of Assignment)

Users may not assign their position or rights and obligations under these Terms to third parties without the Company's prior written consent.

Article 23 (Contact Information)

For inquiries regarding the Service, please contact: Tenpera Customer Support Gallery G LLC 2894-1 Takajo, Takajo-cho, Miyakonojo-shi, Miyazaki 885-1201, Japan Phone: +81 986 36 4276 Email: info@tenpera.com ※Please note that it may take several business days to respond to inquiries

Effective Date: November 11, 2025 Gallery G LLC These Terms are in Japanese as the authentic text, and in the event of any discrepancy between Japanese and other language versions, the Japanese version shall prevail.