Privacy Policy

Last updated: November 11, 2025

Introduction

GalleryG, LLC (hereinafter referred to as "the Company") will appropriately protect your personal information when you use our application (hereinafter referred to as "this App") and handle it in accordance with the following policy. The Company complies with Japan's Personal Information Protection Act and related laws and regulations in each country and region (including GDPR).

Information We Collect

The Company collects the following information to the extent necessary for providing this App.

Information Stored on Server

  • Google UID (for account identification)
  • Email address (for Firebase authentication)
  • Device identifier
  • Account status (whether anonymous user or not)
  • Card information (generated text, trivia, audio files, language codes, etc.)
  • Paid pass usage status
  • Fraud detection and rate limiting data (for security purposes)

Log Information

  • Access date and time
  • IP address

These may be automatically collected by Firebase for fraud prevention and security measures. We do not use this for our own tracking purposes.

Purpose of Information Use

The collected information is used for the following purposes:

  • Account authentication and management
  • Data synchronization and restoration
  • Operation and improvement of this App
  • Providing customer support
  • Prevention of unauthorized use and security measures
  • Compliance with laws and regulations

Information Storage and Management

  • Server data is securely managed on Google Firebase.
  • When account deletion is requested, server-stored data will be promptly deleted.
  • Local data is managed under your responsibility.

Provision to Third Parties

The Company will not provide personal information to third parties except in the following cases:

  • When required by law
  • When necessary to protect your life, body, or property
  • When outsourcing business necessary for providing this App (appropriate security management measures are required for contractors)

International Data Handling

The Company is premised on global expansion, and regardless of the user's country or region, collected information is processed on servers located in the Asia region. By using this App, you are deemed to have consented to such cross-border data transfer.

Advertising and Tracking

This App does not engage in third-party advertising delivery or tracking.

Communication with Other Users

This App does not have direct communication features with other users.

Security

The Company implements reasonable and appropriate security management measures to protect personal information from unauthorized access, loss, destruction, alteration, and leakage.

Your Rights

You have the following rights regarding your personal information held by the Company:

  • Right to request disclosure
  • Right to request correction and deletion
  • Right to request suspension of use

For these requests, please contact us at the inquiry address below. The Company will respond promptly within a reasonable scope.

Data Deletion

Account Deletion

You can delete your account at any time from the settings screen within the app.

Data That Will Be Deleted

When you execute account deletion, the following data will be completely deleted from our servers:

  • Firebase authentication information (email address, etc.)
  • Card data
  • Device information

Local data on your device will also be deleted.

Deletion is executed immediately and cannot be undone.

Information Retained After Deletion

The following information will be retained for legal compliance and security purposes:

  • Payment and billing history: Retained for tax and audit requirements. Managed with anonymized tokens that cannot identify individuals.
  • Fraud detection data: Retained for up to 30 days to prevent fraud during re-registration, then automatically deleted.

Changes to Privacy Policy

The Company may revise this policy as necessary. Changes will be announced within this App or on the Company's website.

Contact Us

For inquiries regarding this policy, please contact us at:

Npera/Tenpera Customer Support
info@tenpera.com

GalleryG, LLC
Date of enactment: November 11, 2025 / Last revised: November 11, 2025